Contact information

Contact Information

Last Updated: July 2026

If you have any questions about your order, our products, shipping, returns, or any other inquiries, we're here to help.

Customer Support

Email: rockfacilitiesco@gmail.com

We aim to respond to all customer inquiries within 24–48 business hours.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (Local Time)
Saturday & Sunday: Closed

Order Support

When contacting us about an order, please include:

  • Your order number
  • Your full name
  • A brief description of your inquiry

This will help us assist you more quickly.

Thank you for shopping with us. We appreciate your business and look forward to assisting you.